Cookie Policy

Home 5 Cookie Policy Cookie Policy Dear User:the company TeamSystem Communication srl. (“TeamSystem Communication”, “we”, “our” or the “Company”), with registered office in Via Fontanella, 33 – 62012 Civitanova Marche...

Configure integration with Vtiger CRM

VOIspeed prevede un modulo di integrazione nativo che sfrutta le API messe a disposizione dalla piattaforma Fatture in Cloud. Configurare l’integrazione Fatture in Cloud Configurare il modulo per la gestione dell’integrazione Fatture in UCloud su VOIspeed Prima di...

How to view the call list from the UI

In this section you will find the call reports, divided into missed, received and sent calls, recorded calls and voicemail messages In the case of calls, the 3 different types of reports are accessible via the following selection buttons: Outgoing Calls Received Calls...

How to forward a call

The forwarding of a call from VOIspeed can take place with supervision or with blind forwarding: in the first case the recipient is called and the waiting call is forwarded after he has answered; in the second, the call is forwarded without notifying the interlocutor...

Phone call forwarding and interaction with the UI

Consider the scenario in which there are answer groups with the event setting When all users are busy -> send the call anyway; a user of the group removes the check mark from the option Reject call on busy (active by default) in his UI, because he wants to receive...