Character mode dialing on Polycom phones

If, when typing the same digit quickly from the keypad of an IP-6060 telephone (by Polycom), the characters associated with the pressed button appear (eg 222 could type the letter b), probably the phone has an outdated firmware version. Check that the version is the...

Procedure to activate integration with LeadSpark (MotorK)

Case 1: V6 Enterprise In ConfigurationàAziendaàSettings, enter the following fields in the System Status Notification section URL script SSN: the URL to be entered is always https://api.ew5.it/rest/telephony/MotorK_APIKey/VoiSpeed  where MotroK_APIKey is a parameter...

Call routing – Selection of SIMs based on the number called

This guide shows you how to select for outgoing calls the desired SIM in a 2N Voice Blue Next gateway containing 2 or 4 SIMs. The “pre-selection” prefix method will be used, which is first added when dialing the user and then removed from the gateway...

Yealink phone does not configure with provisioning

If after following the provisioning procedure the phone does not configure itself remaining in the factory configurations (the display shows “No Service” and the time is probably incorrect), check that the provisioning via DHCP option is OFF.

Unexpected IP / Source Port change

The remote device behind the NAT (terminal / gateway) within the same session has changed the source IP / Port. If the duration of the UDP NAT sessions is configured correctly, i.e. greater than the registration period, each device will send a request before the NAT...