In this article we will see how you can make announcements from your VOIspeed UI in order to reproduce a message in large environments or, more generally, on several different workstation. For the functionality to be available, at least one broadcast group must exist...
Conference is a function that allows you to have a conversation between 3 or more users at the same time. To establish a conference of at least 3 users you must have at least two calls: you must then make the first call, put it on hold and make the second (if you make...
To understand how to forward a call from the UI, let’s start by saying that the forwarding of a call can take place in two ways: supervised or blind. The difference between the two methods consists in the fact that in the first the recipient is called and a...
When you want to use a specific telephone line (a specific gateway) to make a call to an external number, simply select the desired line from the list of lines available at the bottom of the call panel of the VOIspeed UI. To select the line just click on the star...
TRACK OF A CALL To carry out a rigorous debugging of a call with problems, the mere description of the phenomenon in words is not sufficient: this must support the trace of the call, which instead provides in a precise and often unambiguous way what happened during...
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