How to store audio levels of Polycom phones

According to European regulations, the volume levels of the various devices connected to the IP phone (handset, headphones, and hands-free) are reset to the standard values ​​(low) after each phone call, to avoid damage or annoyance in those with more sensitive...

How to use the SMS sending service

To send SMS you must first have activated the SMS service (to find out how, see “How to activate the SMS sending service“). Once the service has been activated, it will be possible to send individual SMS from your VOIspeed UI or to plan bulk SMS sending through your...

How to use the VOIspeed (UI) phone to chat with colleagues

There are two ways to start a new chat: From the Users section, right-click on the icon of the user with whom you want to start the chat and select the . From the Chat section, click on the button with the ‘+’ symbol, choose whether you want to make a...

Phone call forwarding and interaction with the UI

Consider the scenario in which there are answer groups with the event setting When all users are busy -> send the call anyway; a user of the group removes the check mark from the option Reject call on busy (active by default) in his UI, because he wants to receive...

I am no longer receiving incoming calls on the Yealink phone

The phenomenon that occurs to the user is typically the following: the mute user presses the button and does not notice it calls are rejected at the first rejected call the menu on the LCD display changes to show missed calls. the user calls and complains because he...