How to forward a call from the UI

To understand how to forward a call from the UI, let’s start by saying that the forwarding of a call can take place in two ways: supervised or blind. The difference between the two methods consists in the fact that in the first the recipient is called and a...

How to put a call on hold from the UI

When there is at least one active call, you can put it on hold from the UI using a function key available on the “Active call.” Just click on the pause button in the box call; the held call will look like this: Call_On_Hold At this point, to resume the...

How to put a call on hold

With VOIspeed it is possible to put an active call on hold using the function keyavailable on the call management panel; while the call is on hold, music and / or a custom audio message preset during configuration will be played. The panel for handling a call on hold...

How to make a call from the UI using a specific line

When you want to use a specific telephone line (a specific gateway) to make a call to an external number, simply select the desired line from the list of lines available at the bottom of the call panel of the VOIspeed UI. To select the line just click on the star...