In this article we will learn how to quickly view the history of all call notes and all scheduled calls connected to a given contact. The basic idea is similar to that of CRMs for which the details of a company contact, in addition to containing personal information,...
In this article, we will see how to use the Call Reminder feature to create a UI reminder to help us remember to make an important phone call. The reminders are used to schedule phone calls that we have to manage with known contacts. Together with the telephone call...
In this paragraph we will see how to view the statistics of your calls on the UI. After accessing the Reports TAB and choosing the list of calls to be analyzed (using the keys for incoming, outgoing and missed calls), by clicking on the button it is possible to open...
Finding out who last spoke to a given interlocutor may be necessary for certain users (for example, the receptionist); with the VOIspeed UI it is possible to obtain this information through the “Who did it” function. By using this function, when an external call...
Conference is a function that allows you to have a conversation between 3 or more users at the same time. To establish a conference of at least 3 users you must have at least two calls: you must then make the first call, put it on hold and make the second (if you make...
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