Categoria How to set up VOIspeed

Poor voice quality with remote IP phones

In the event that there are remote IP phones that connect to the switchboard from outside the network, the poor quality of the ADSL line can affect the quality of the voice. For this reason it is necessary to set the phone to use G.729 (compressed) codec as a priority and G.711 as secondary. If […]
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PBX service not installed

The problem can occur when the PBX has not been installed by a user with administrator rights on the machine. The message “PBX service not installed” occurs when we try to open the PBX web page by positioning itself over the PBX GUI icon in the system tray. To solve this problem, you need to […]
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The IP phone hangs up the call while it is ringing or calling

Polycom and Yealink phones, but most IP terminals in general, are factory configured to reject incoming calls if they remain ringing for more than 60 seconds. In the PBX log the corresponding SIP message sent by Polycom is a 603 DECLINE, while the Yealinks reject the call with a 486 Busy). If you want to […]
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File transfer in GUI fails or stops

If the file transfer process started on a VOIspeed 6 platform GUI does not start (the transfer status remains at 0%) it could be a problem with the IP address configuration of the client machine. If the machine has more than one IP address on different classes (subnets), the sockets used by the GUI cannot […]
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Unable to install VOIspeed on Windows RT

The VOIspeed executable programs (the PBX and the GUI) are developed for x86 platforms. Windows RT, on the other hand, can be installed on ARM platforms, so it is not possible to install VOIspeed on this operating system. If necessary, on PCs / tablets with Windows RT system it is possible to use the HTML5 […]
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Disturbed or absent free tone with telephone operators using Patton routers

When you receive the service from alternative telephone operators, who use Patton routers, making a call, sometimes the free tone you hear when sending an outgoing call can be perceived as disturbed or completely absent. To overcome this problem, the telephone operator must enable the Early Proceeding function on his router (Patton). This way the […]
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Windows Azure and UDP ports

Windows Azure is a platform developed by Microsoft for the cloud that allows you to create applications and virtual machines. In the latter case, when creating a virtual machine with a Windows operating system, there is a limit on the opening of UDP ports which can cause problems with VoIP operators. The typical problem is […]
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Integration – V6

Developers have complete documentation on the commands necessary for managing the VOIspeed V6 PBX DataBase in MySQL environment; thanks to this complete documentation it is possible: Analyze the switchboard state change by creating external monitoring and diagnostics Reprocess the data saved in the switchboard to obtain customized reports Send commands to the switchboard to manage […]
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