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Gestire i numeri geografici dell’azienda è molto importante ai fini del corretto funzionamento del centralino, perché i numeri aziendali...
When it is necessary to force the exit of calls with a particular operator using a sort of “pre-selection prefix”, simply add the fictitious prefix in the advanced section of the gateway that you want to use and then remove it. Example: to exit with the desired operator, the caller must prefix the pre-selection prefix […]
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In this article we will see which settings you can customize at the level of user account management permissions. In the Configuration–> GDPR section, by selecting the Permissions item it is possible to customize the behavior of the VOIspeed SW in terms of user password management; by user password, we only mean the passwords for […]
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In this article we will see which settings you can customize for managing the reporting of calls and their recordings. In the Configuration–> GDPR section, by selecting the Reports item, you can customize the behavior of the VOIspeed SW with regard to the time the call reporting data remain within the system; we recall, in […]
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In the User Monitoring section you can find out the list of server users and their current status. It is also possible to know other information such as the department to which they belong, their personal data (name, surname, extension), their status, the terminals associated with them. STATUS The states are coded according to a […]
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In questo articolo vedremo quali elementi compongono il pannello GDPR ed il loro significato ai fini della personalizzazione...
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The company voicemail boxes allow you to manage the messaging of particular company sectors or even the entire company in the simplest case in a lean and independent way. Each mailbox collects messages in a wave file and delivers them via email to the addresses indicated; it is also characterized by the possibility of having […]
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In addition to the recording that can be activated manually by users via the UI, the VOIspeed switchboard allows you to record all calls automatically and permanently. Activation is carried out through the GDPR panel -> Reporting. NOTE for On Premises platform: the recording takes place using the G.711 Alaw or Ulaw codec (uncompressed, from […]
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In this article we will see how to ensure data portability and the right to be forgotten regarding the personal data that the VOIspeed switchboard collects and stores on the users and on the contacts in its address book. In the Configuration -> GDPR section, by selecting the Data portability item it is possible to […]
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