INTRODUCTION In cases where the end user company of the switchboard wishes to have direct, partial or total control over the PBX without the external help of the reseller, it is possible to use special users with specific “increased” capabilities compared to normal users. These capabilities allow you to access the administration page of the […]
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One of the main features of the VOIspeed platforms is the ability to manage an unlimited number of companies, limited to the physical resources of the machine. This allows you to install several PBXs that are invisible to each other on a single computer. UCloud platform In the Company Configuration section it is possible to […]
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The VOIspeed AutoProvisioning feature allows you to automatically configure supported IP terminals, significantly speeding up the configuration process. HOW TO CONFIGURE AN IP TERMINAL WITH THE VOISPEED SWITCHBOARD By selecting one or more users [configuration section – users] and clicking on the button , it is possible to create configuration files for specific users […]
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Gateways represent the entities through which the PBX communicates with the outside world, in other words they represent the interface with the company’s telephone lines. A gateway can be a hardware device physically connected to the company’s telephone lines (ISDN, Analog, GSM), or it can be a VoIP operator. In the VOIspeed Cloud architecture, the […]
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L’utente VOIspeed rappresenta l’utilizzatore dei servizi offerti dal centralino. Può trattarsi di: 1) una persona fisica o ruolo ben determinati...
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A particularly structured company that uses a single main number to receive calls may have departments that work at different times. The scenario we want to describe in this article is the following: the company responds with an IVR and has choices for forwarding the call to response groups. These groups correspond to as many […]
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In this article we will see how to manage the exit numbers of a UCloud company, or we will see where to configure the telephone numbers that users can show by calling external contacts. In the configuration section of the companies, which can be reached from the main menu of the configurator in Configuration–> Company, […]
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Gestire i numeri geografici dell’azienda è molto importante ai fini del corretto funzionamento del centralino, perché i numeri aziendali...
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When it is necessary to force the exit of calls with a particular operator using a sort of “pre-selection prefix”, simply add the fictitious prefix in the advanced section of the gateway that you want to use and then remove it. Example: to exit with the desired operator, the caller must prefix the pre-selection prefix […]
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In this article we will see which settings you can customize at the level of user account management permissions. In the Configuration–> GDPR section, by selecting the Permissions item it is possible to customize the behavior of the VOIspeed SW in terms of user password management; by user password, we only mean the passwords for […]
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