In this article we will see how to create user profiles, or create a generic configuration with allowed and forbidden numbers and a specific set of capabilities to be assigned to user groups in order to facilitate the management of user settings over time. First you need to access the Configuration -> User profiles section; […]
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In this article we will see how to configure different corporate offices within a UCloud PBX. The concept of corporate headquarters in the PBX is used to allow multiple sets of public IP addresses to be configured for different locations. The multiplicity of IP addresses for each site can be linked to the fact that […]
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VOIspeed provides the tools to show up with a desired exit number other than the default one. This need arises when several telephone numbers are available on the line (ISDN or VoIP): a multi-number ISDN socket or a direct dialing service. The exit number must be one of the numbers contemplated by your operator: show […]
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INTRODUCTION In cases where the end user company of the switchboard wishes to have direct, partial or total control over the PBX without the external help of the reseller, it is possible to use special users with specific “increased” capabilities compared to normal users. These capabilities allow you to access the administration page of the […]
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One of the main features of the VOIspeed platforms is the ability to manage an unlimited number of companies, limited to the physical resources of the machine. This allows you to install several PBXs that are invisible to each other on a single computer. UCloud platform In the Company Configuration section it is possible to […]
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The VOIspeed AutoProvisioning feature allows you to automatically configure supported IP terminals, significantly speeding up the configuration process. HOW TO CONFIGURE AN IP TERMINAL WITH THE VOISPEED SWITCHBOARD By selecting one or more users [configuration section – users] and clicking on the button , it is possible to create configuration files for specific users […]
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Gateways represent the entities through which the PBX communicates with the outside world, in other words they represent the interface with the company’s telephone lines. A gateway can be a hardware device physically connected to the company’s telephone lines (ISDN, Analog, GSM), or it can be a VoIP operator. In the VOIspeed Cloud architecture, the […]
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L’utente VOIspeed rappresenta l’utilizzatore dei servizi offerti dal centralino. Può trattarsi di: 1) una persona fisica o ruolo ben determinati...
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A particularly structured company that uses a single main number to receive calls may have departments that work at different times. The scenario we want to describe in this article is the following: the company responds with an IVR and has choices for forwarding the call to response groups. These groups correspond to as many […]
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In this article we will see how to manage the exit numbers of a UCloud company, or we will see where to configure the telephone numbers that users can show by calling external contacts. In the configuration section of the companies, which can be reached from the main menu of the configurator in Configuration–> Company, […]
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