The Diagnostics section, which can be reached from the Toolbox -> Diagnostics menu, allows you to access the switchboard event log and to carry out a specific diagnosis of the problems. This area can also be accessed from the Call Report.By clicking on the you can download the current trace, while clicking on the icon […]
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In this section it is possible to analyze the history of accesses and changes made on the PBX, as well as the scheduled automatic activities. In particular, it will be possible to have details on the date / time of the operation, the logged in user and the type of operation performed. At the entrance […]
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The Toolbox – PBX signals section is very useful for diagnosing problems, most of the time, related to your own connectivity or to some badly configured terminal or UI, other times related to VoIP operators. This section shows the anomalous events relating to the various entities (users, gateways, UI) of the switchboard. Each new event […]
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In the Toolbox section we find a series of important tools for PBX management and diagnostics. SHARED DIRECTORY Allows you to access the Shared Directory section which contains the contacts visible to the PBX users through their GUI. The address book allows you to add new single contacts () and export the entire address book […]
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The User Area is a switchboard web-based PBX tool that offers an alternative method for configuring your GUI, and provides other functionality otherwise absent in the PC GUI. All PBX users can access this area by contacting the address http: // IP_server: 3542 / private where IP_server is the IP address of the PBX. Access […]
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PBX – SERVER ARCHITECTURE Without going into in-depth details, for which we refer to the technical courses on VOIspeed 6, it is worth spending a few words on the architecture of VOIspeed 6. The VOIspeed 6 application is based on a client / server architecture. The Server (PBX) part acts as a “switchboard”, while […]
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In this section it is possible to verify the correct sending of e-mails by the VOIspeed switchboard. The emails can relate to company voicemail messages or informational emails (e.g. for a change or creation of user accounts). We remind you that the sending of emails by the VOIspeed switchboard is an operation performed by the […]
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The Autoprovisioning function allows you to “automatically” configure hardware adapters for telephone lines. With Autoprovisioning, configuration files are obtained, already filled in with the parameters entered in the PBX by the administrator, to be loaded into the devices. This function therefore makes it possible to significantly speed up the configuration of the gateways, avoiding even […]
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ISDN lines are digital telephone lines supplied through traditional studs (NT1 or Primary Flows): some alternative operators often provide routers that emulate ISDN lines using VoIP as the main transmission protocol in the route from the customer to the exchange (eg Fastweb , Welcome Italia, Infostrada, etc.), but for the VOIspeed switchboard these are ISDN […]
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A VoIP operator provides telephone lines in Voice over IP (VoIP) technology, thanks to which conversations travel on a data network (in jargon: packet-switched) rather than on traditional physical lines (in jargon: circuit-switched). The VoIP operator chooses whether to bring companies a traditional telephone socket (as does Telecom, Vodafone, Fastweb and others), or provide a […]
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